Publisher of locally-edited directories for scanner radio hobbyists and professionals in California, Arizona, Oregon, Georgia, and Washington....(more)

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Scannerstuff publications are written and edited by local radio experts!

 
 

We enjoy helping you enjoy scanner monitoring!

Click the "contact" link at top right to send us email. We generally respond within 24 hours, and often much quicker.


Product Information Before Your Purchase 
Can't find particular details on our publications? Have a question about what information is or is not included in our books? Check our the pages of each of our regional books at left, and the F.A.Q. section below, and then Contact us!

Our Guarantee 
We're confident you will enjoy your Scannerstuff publication. If you buy a book directly from Scannerstuff LLC (through this website) and are not completely satisfied with it, let us know within 30 days of your purchase and we'll buy it back! Just Contact us. All you will need to do is mail the book back to us (at your expense). Once we receive the returned book, we will refund your entire purchase price, less any shipping charge you paid when you ordered the book. Other local or online retailers' policies vary.

Product Support After Your Purchase

Having trouble finding something in one of our publications? Notice erroneous information and seeking corrected information? Check our Updates page and then Contact us! But remember, our books and Updates webpage include all the information we have. We appreciate additions and corrections to the information we have provided in our books and on the Updates webpage, and may be able to provide you with the correct information for a "typo" you spot. But if something you are looking for is entirely missing from our books and website, that indicates we do not have the information at this time.

Trouble Using Our Information With Your Scanner?

Step-by-step instructions for programming radio scanners vary by model. If you have trouble programming your scanner using information you found in a book you purchased from us, please double-check the steps you followed in your user manual and then Contact us. We'll be glad to help as best we can or direct you to additional, model-specific help.

Have Updated or Additional Information to Contribute?

Contact us! Much of the information in our publications initially comes to us from customers and scanner listeners or public safety radio professionals. We would love to hear your feedback on our books. Tell us what you feel is missing or outdated, and share any information you may have that our books do not.

If you send us useful information for the next edition of one of our publications, make sure to let us know if we can add your name to our Contributor's list in the book. It's entirely up to you, but we're going to ask anyway!


Frequently Asked Questions

Whether you're a new customer placing your first order with Scannerstuff LLC or have used our publications for years, we want to make sure that your experience ordering and using our products is as fun and easy as possible. Everything you need to know should be on this page.

Don't see the information you're looking for? Contact us!

How Do I Place an Order?

Placing an order with Scannerstuff LLC is easy. There's no need to create an account first, although you may create an account if you wish to access order details or easily retrieve delivery details for your next order. To order an item, click the "Add to Cart" button on the item's product detail page and follow the instructions in the window that opens. You can access the contents of your Shopping Cart at any time by clicking the Shopping Cart icon at the top of every page of our Web site.

What are my Shipping Options?

Because the method we use to ship various items differs, shipping costs and delivery times for a particular product are described on that product's detail page and in the shopping cart pages during your order process. Consider how quickly you would like to receive your order, and choose a shipping method based on the stated delivery estimate. But remember, the estimated number of days required for delivery is just that: an estimate. To keep our prices low, we generally use the United States Postal Service (mail) to deliver our books. Although we will promptly ship out a replacement book if your order is significantly late, we cannot guarantee delivery dates.  Also, please note that the estimated delivery timeframe counts mail days (i.e. excluding Sunday and holidays) from the day your order is shipped, which is generally within one business day of the time your order is placed.

What Forms of Payment Does Scannerstuff Accept?

We accept Visa, MasterCard, Discover Card, American Express and PayPal. Through PayPal, you can also pay online by check from your checking account using eCheck. We also accept orders by mail using a check or money order. To place a mail order, simply add your items to your shopping cart on select "check" as your payment method during the checkout process. You will be provided with a completed order form to mail to us along with your check. If you have any questions about ordering or payment methods please contact us!

Do you offer Quantity Discounts?

Please contact us for information on discounts on quantities of five books or more. Also remember that we charge the stated shipping only on the first copy of each item ordered. Consider ordering a second or third copy of a particular book to keep as a reference in the car or office. They will be shipped free of charge!


 
 

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Copyright 2013 Scannerstuff LLC. All Right Reserved. All trademarks  used in this document are the properties of their respective owners and are used here for purposes of identification only.


 
 

A Phoenix (AZ) area news media helicopter pilot calls his Scannerstuff book "the scanner bible".

Scannerstuff Publications are relied on by professionals like this news media helicopter pilot/reporter


"Whether you are new to scanning or an oldtimer, there is a lot of meat here to chew on... The ... Southern California Frequency Directory truly picks up where others leave off." --- Larry Van Horn, Assistant Editor, Monitoring Times Magazine.



"What really sets this frequency book apart from most others is the narratives, not only on general radio scanning but on each of the radio systems... This frequency guide goes the extra mile by including detailed maps and narration by those who monitor these frequencies both professionally and as a hobby." Read an independent review of Scannerstuff publications. 

"At the Republic, we use [Scannerstuff books] on a regular basis to track down an obscure agency. Case in point was during the prison standoff last spring. Very helpful!" --- Dave Seibert, staff photographer, Arizona Republic newspaper

"I still say in over 30 years of playing with radios and scanners, this is the best frequency guide I have ever seen."  --- Ron Parks, WB5DYG, Gilbert, AZ"